System Administration
Ardent's Remote System Administration services offer attractive alternatives that reduce your need for additional staff by providing an entire spectrum of system management tasks. By remotely logging into your network via a secure VPN connection we can become part of your team.
Typical Ongoing Services Include:
- Maintaining user accounts
- Patch analysis and installation of required patches
- Managing of Ignite-UX servers
- Installation/ Migration of OS upgrades
- File system management, managing software site licenses, and managing network client services on contracted systems
- Reporting, including but not limited to, system administration activities, problems and corrective actions taken, and performance audits of your system
- Disk and swap space management, including configuring disk partitions and file systems and monitoring disk usage
- Assistance in the installation of third-party software
- Identification and correction of problems and implementation of workarounds
- Project status reports
- Quarterly in person reviews of the status of remote system administration status
Ardent’s Remote System Administration services provide the best combination of expertise, cost effectiveness and flexibility—designed to offer the specific services you require to keep your business running productively while allowing your staff to focus on areas that will help your business grow.