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Key Benefits

• Certified Sun technicians available nationwide 24:7.
• Better than manufacturer service levels at a fraction of the cost.
• Proactive System Management that minimizes downtime.
• Flexibility and coverage that expands your Sun support budget.
• Fully spared up contracts for faster and more reliable fix times.
• The value and ease of integrated independent Sun hardware and OS support, for one price per product per year.
• Resources for proactive system management so you can keep your environment—and your business—running efficiently.
• Flexibility to choose a level of service that matches the criticality of each product.

Hardware Support: Oracle / Sun Microsystems Support

Sun Hardware Products Independently Supported:

• Sun Fire
• Sun Enterprise
• Sun Blades
• Sun Workstations
• Netra Servers
• Sun Storage
• StorageTek Storage

SUN/Oracle StorEdge

• SE9990
• SE9980
• SE9970
• SE9960
• SE9910

Ardent expanding your Sun Systems Maintenance & Support Budget

Experienced and certified Sun engineers are available to identify and resolve technical issues around the clock. We also offer online self-help and monitoring tools that provide proactive, pre-emptive, and predictive support, allowing you to address potential technical issues even before they occur and to maintain your systems at optimum levels.