Remote Monitoring
For customers who need more information regarding performance of their systems or if they want Ardent to be immediately notified for support issues without having to place a support call, we offer Ardent Pulse.
Ardent Pulse managed service provides you with an interface for performance management and extends to you the option of having alarms for thresholds or failures sent to your team or directly to Ardent.
Maintaining tools necessary to keep your equipment at optimal performance is a lot of work. Ardent Pulse takes that pain away and allows you to get as much detail as you would like without having to dedicate time or effort.
With Ardent Pulse you can:
- Reduce business interruptions caused by failing devices and corrupted software
- Reduce your exposure to viruses and other security threats
- Have Ardent immediately notified of any issues and an engineer dispatched without having to initiate a trouble ticket
- Get necessary repairs and adjustments done much faster
- Through the Web Interface, have a detailed, accurate, real time picture of your IT usage, performance and cost relative to your entire IT environment
As a result:
- You can focus on your business
- Your employees will be more productive
- You can serve your customers better and more efficiently
- You can cut IT costs, improving your bottom line
- Significantly reduce downtime
Contact Ardent today for a demonstration of Ardent Pulse.