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Key Benefits

• Certified IBM technicians available nationwide 24:7
• Better than manufacturer service levels at a fraction of the cost
• Proactive System Management that minimizes downtime
• Flexibility and coverage that expands your IBM support budget
• Fully spared up contracts for faster and more reliable fix times
• The value and ease of integrated independent IBM hardware and OS support, for one price per product per year
• Resources for proactive system management so you can keep your environment—and your business—running efficiently
• Flexibility to choose a level of service that matches the criticality of each product

Hardware Support: IBM Hardware Support

IBM Hardware Products Independently Supported:

• iSeries Servers
• pSeries Servers
• xSeries Servers
• zSeries Servers
• Blade Servers
• Cluster Systems

Ardent Expands your IBM Systems Maintenance & Support Budget

Big discounts on OEM listed support costs that provide better coverage and fix times. Engineers experienced in maintaining IBM hardware are available to identify and resolve technical issues around the clock. Ardent also offer online self-help and monitoring tools that provide proactive, pre-emptive, and predictive support, allowing you to address potential technical issues even before they occur and to maintain your systems at optimum levels.