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Key Benefits

  • End of life/warranty support to continue the life of your product.
  • Better than manufacturer service levels at a fraction of the cost
  • 24 x 7 Around the clock remote monitoring, diagnosis and repair of your Hitachi Storage
  • Experienced, vendor-trained Customer Engineers
  • On-Site Spare Parts Kit.
  • 100% Coverage of all components on system for term of agreement
  • Flexibility to choose a level of service that matches the criticality of each product.

Hardware Support: Hitachi Hardware Support

Hitachi Data Systems

  • USPV
  • USP 1100
  • USP 600
  • USP 100
  • NSC55
  • 9990V
  • 9980V
  • 9970V
  • 9960
  • 9910
  • 7700E
  • 7700C

Hitachi Data Systems Thunder/Freedom Series

  • AMS1000
  • AMS500
  • AMS200
  • AMS100
  • 9585V
  • 9580V
  • 9570V
  • 9530
  • 9200


Ardent extends your Hitachi Storage Maintenance & Support Budget

Experienced Hitachi trained engineers are available to identify and resolve technical issues around the clock. With our own engineered phone home product we will be notified 24x7 of any issues with your SAN. Ardent offers you a responsive, local support solution and we are a single point of contact for all of your support.