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Key Benefits

• End of life/warranty support to continue the life of your product.
• Better than manufacturer service levels at a fraction of the cost
• 24 x 7 Around the clock remote monitoring, diagnosis and repair of your EMC System
• Experienced, vendor-trained Customer Engineers
• On-Site Spare Parts Kit consisting of disks, directors, channel adapters, fan units, etc.
• 100% Coverage of all components on system for term of agreement
• Daily Diagnostic Dial-In to system to insure modem and modem line are properly working

Hardware Support: EMC Storage Support

EMC Storage Products Independently Supported:

• EMC Clariion
• EMC Symmetrix

Ardent expanding your EMC Storage Maintenance & Support Budget

Experienced EMC trained engineers can provide support for your post warranty or end of life equipment. As important as the system itself, the Maintenance & Support required for EMC’s Systems is vital to insure your system is in peak operating performance with no errors and your information is constantly available to you. With this in mind, Ardent provides this support while giving you a cost effective alternative to vendor maintenance & support.